FAQ's & PRIVACY

Privacy is Important

All personal data and order history is 100% confidential and encrypted, Only THE PILLS LAB staff can access this data. We promise never to share your data.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Returns & Refunds

For safety reasons, we cannot accept returns of non-prescription products for reuse or resale. If you feel we have made an error with your order, please contact us via Email.

Is the packaging discreet?

Yes, all the products are discreetly packed,
and we ensure not to display names and labels on the pack. We maintain the confidentiality of our patrons and customers.

Do I need a prescription to buy medicine from the website?

You do not require a prescription to buy medicine from our websites. In addition, ensure to ask your healthcare provider about the dose and how often you should take it as per the etiology of the disease.

How to order medicine from a website?

You can order from the website as it is an easy process to go to the website, and you can easily order your monthly or weekly meds supplies without any hassle.

Will I get a tracking ID?

After placing the order, you will get a confirmation phone email about the confirmation of the order,
after your confirmation and payment, you will get your order tracking number within 5 business days.

In how many days will I receive my parcel?

You will get your order delivered in eight to ten business days.

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